"I love waking up in the morning to find emails about how happy a mother in London was to help a lady who’s blind read the user directions on her new facial cleanser," says Cowper.
Hopefully, you and your service member had a discussion during pre-deployment about how often you'll communicate while he's gone.
Typically users will reach out to volunteers for assistance with anything from reading the text on the back of a household product, identifying colours or even help with measuring ingredients.
"A blind user can take a photo of an object for example a letter they received in the mail, ask a question via a voice note or text message and send it out to our volunteers.
The idea for the app was initially sparked by a class project during their studies at Stanford University in the US.